Refund & Cancellation Policy

Tuition is charged per week as shown at checkout and is paid in advance of each week of the program.

If you choose Auto-Pay, your payment method is charged automatically each billing period until you cancel.

You can cancel Auto-Pay at any time by contacting us at the details below. Cancellation stops future charges; weeks already paid remain available for your child to attend.

If your child cannot attend a week you have paid for, contact us before that week begins and we will either move the payment to a future week or work with you on a refund.

Refunds for weeks that have already started, and refunds of any registration or materials fees, are reviewed case by case. Approved refunds are returned to the original payment method.

We respond to refund and cancellation requests within 5 business days.

If we cancel a program week or session and cannot offer a reasonable replacement, we will refund the amount you paid for it in full.

If we must end an enrollment because a child’s behavior puts others at risk, we will refund any fully unused paid weeks.

Shock XR LLC, Boca Raton, Florida, USA. Email: SHOCKXRTECH@GMAIL.com. Phone: 954-650-3488. Mailing address: 7146 Beracasa Way, Boca Raton, FL 33433.